About the experience
What can I expect from the event?
For two hours, you’ll embark on a playful and memorable journey, discovering the unexpected power of your senses. In teams of 4 to 15 people, dive into exciting challenges and surprising experiences in our Sensory Labs, some in complete darkness.
Additionally, to ensure you get the most out of your SENSAS experience, our Master of Senses will guide you from a distance, helping you fully immerse yourself in the adventure.
Where is the experience located?
SENSAS Dubai, 24 19D Street Goshi City Warehouse 4, Al Quoz Industrial Area 3, Dubai.
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 120 minutes at this experience.
Will food and beverage be available on site for purchase?
Food and beverage will be available for large group reservations.
Is there parking available?
Yes, there will be parking available.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
About tickets
Where can I get tickets?
In the Fever App, available on Google Play and the Apple App Store. On the Fever website.
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets on the Fever App (available on Google Play and the Apple App Store) or on the Fever website.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket in the Fever App. Please contact us if you need additional help. Make sure to include your ticket order number.
Do I need to print my ticket?
No, your contactless tickets will be validated directly in the Fever App.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple App Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase. You can also check if this option is available by consulting your ticket in the "Tickets" section of the Fever App where, if enabled, the "Change date and/or time" button will appear. Follow the steps indicated in the link to change the date and/or time of the ticket. Refunds are not allowed under any circumstances. For more information, you can consult our T&C.
Can I make a group booking?
If you would like to book for a group of 16 to 60 people or privatise the venue, please reach out to contact-dubai@sensas.top with your preferred attendance date and the size of your group.
What is the maximum number of participants?
You can purchase tickets for 4 to 60 participants within the same time slot. Please take into account that groups of more than 15 participants will be split into different groups, as each room can only accommodate up to 15 people.
We are less than 4, can we participate? What if we pay for 4 people?
While we would have loved to say yes, we cannot. We do really require a minimum of four participants to be able to run the experience.
But surely some of your friends would love the idea of coming to SENSAS! So let them know about it. 😉
About access to the event
Do I need to arrive at the start of my scheduled session?
Please arrive 15 minutes before the time stated on your ticket; late entry is not permitted.
Can I bring animals? Are service dogs allowed?
Unfortunately, no animals are allowed in this event’s location—not even service animals.
Is the venue accessible?
Yes, the event is being held in an accessible venue.
What are the prohibited items at the experience?
We do not allow external food and beverage to be consumed on the premises. Please be also aware that your mobile phones will be safely stored into lockers during the duration of the experience. Smoking and vaping are prohibited. Other prohibited items are: drugs and drug paraphernalia, flammables, promotional items/unauthorised solicitations/vendors (including flyers, samples, giveaways).
Is the experience accessible for deaf/visually impaired people?
We are happy to confirm that people with visual or hearing impairments will be able to enjoy this experience.
Will there be strobe lights?
This event won't include strobe lights.
Are there any contraindications for the experience?
To participate in the SENSAS experience you must: Not be undergoing medical treatment. 💊 Not be suffering from heart problems. ❤️ Not be in a drunken state. 🍺 For any special diet, allergy or intolerance, please let our staff know before the start of the experience by writing to contact-dubai@sensas.top. Whenever it is needed, we will adapt the experience accordingly.
I have specific dietary requirements: can I still participate?
Of course! We can adapt the experience according to your allergies, food intolerances, special diets, religious denominations or pregnancy. All allergies or intolerances and other dietary requirements MUST be indicated to our team prior the start of the experience to ensure you have the most enjoyable experience. Please write to contact-dubai@sensas.to if you have questions on this matter.
Can I do this if I am claustrophobic or afraid of the dark?
A large part of the experience does take place in complete darkness. However, some rooms are lit up in which you can stay if you ever get afraid of the dark.
None of the doors or rooms are locked, so you can go out at any time of the experience if you are not feeling well or for any other reasons.
One of the goals when doing this experience is to overcome your fears. And if you do so, we can guarantee you will get greater satisfaction at the end of this journey!
Rest assured, many people suffering claustrophobia have come to SENSAS and enjoyed the experience to the fullest. We are very confident SENSAS will put a big smile on your face too!
Are there any living creatures during the game?
We cannot answer this question, you will have to come and live the experience to find out! Please let our staff know if you have any allergies before the start of the experience.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
This venue has restrooms—please ask our staff on site for indications.
Can I take photos or record the experience?
Feel free to take photos and share them. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
We would recommend to ask the staff at the venue if they have found your belongings. If you cannot ask them on site, please reach out at contact-dubai@sensas.top
Is coat check available?
This venue has coat check—please ask our staff on site for indications.
Is there an age requirement?
This experience only allows guests above 7 years old. Guests under the age of 16 must be accompanied by an adult guardian.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.
Multi-sensory
Perfect for groups
Photo ops
Team-building
Celebrate your birthday
School visits and educational groups
Private party
Whether it’s a team building, birthday, or school trip, let us handle everything for a seamless experience.
16+ players 